Robocall Scripts

Robocall Script to Families with Children under the age of 6

Because of the COVID-19 pandemic, households participating in SNAP that include children under the age of six may be eligible to receive P-EBT and Summer P-EBT benefits, which can be used like SNAP benefits to purchase groceries.

P-EBT and Summer P-EBT provides current and recent SNAP recipients that have children under the age of 6 with additional money on their Pine Tree Cards. These benefits are provided on a card that can be used like a debit card to purchase food at any grocery store that accepts Pine Tree cards. Benefits will be issued in three allotments starting in June 2021, but they will be retroactive to October 2020 and go through June 2021. Eligible children will also receive additional benefits on the same card this fall that will be retroactive for July and August.

To receive P-EBT benefits, your child must be recently or currently enrolled in SNAP and live in a county where there is at least one school operating a hybrid or fully virtual learning model.

  • If your child under age 6 is already enrolled in SNAP:
    • Your family will get P-EBT automatically on your Pine Tree Card if enrolled in SNAP in February 2021 or later.
    • Cards will be mailed to you in June and will arrive in an unmarked envelope so please be on the lookout.
    • Families should hold onto their P-EBT card(s) because future benefits will be loaded onto the same card.

If your child under age 6 is not enrolled in SNAP and you think they may be eligible, visit the Office for Family Independence to learn more.

If you also have school-aged children, they may also be eligible to receive P-EBT. Visit the Office for Family Independence to learn more.

Don’t forget! Families receiving P-EBT and Summer P-EBT can still get free summer meals from schools and community sites. To find a summer meal site near you, text Summer Meals to 97779, or call 1-866-348-6479

For more information about P-EBT and Summer P-EBT, please visit feedkids.me.

Stay safe and healthy!


Robocall Script to Families in CEP Schools

Hello! This is Principal [NAME] of [SCHOOL] with some good news!

During the 2020-2021 school year all students in our school are eligible for a new program, called P-EBT, that helps families buy groceries. All of our students should have received P-EBT benefits because our school participates in the Community Eligibility Provision, or CEP, the program that enables us to provide school meals at no cost to all of our students.

P-EBT benefits are provided on a card like a debit, bank, or ATM card. With the P-EBT card, you can purchase food at any grocery store that accepts SNAP/Pine Tree cards. If your address is up to date with our school administration, an EBT card will be mailed to you. If you did not update your address, your EBT card may have been sent to our school.

Please note that each child will receive their own card with their name on it.

Additionally, all students in our school may also be eligible for similar benefit called Summer P-EBT.

If you have children under age 6, they may also be eligible for P-EBT and Summer P-EBT! This is a new benefit. To be eligible, children ages 0-6 must be enrolled in SNAP. To learn if you may be eligible for SNAP, send a text message with the word food to this phone number: 74544.

Don’t forget! Families receiving P-EBT and Summer P-EBT can still get free summer meals from schools and community sites. To find a summer meal site near you, text Summer Meals to 97779, or call 1-866-348-6479

For more information about P-EBT & Summer P-EBT, please visit feedkids.me.

Stay safe and healthy!


Robocall Script to Families in non-CEP Schools

Hello! This is Principal [NAME] of [SCHOOL] with some good news!

During the 2020-2021 school year many of our students were eligible for a new program, called P-EBT, that helps families buy groceries. If your student(s) was eligible for free or reduced-price school meals, they may have been eligible for an additional benefit to support your family’s grocery budget. This program is called Pandemic EBT or P-EBT.

P-EBT benefits are provided on a card that can be used like a debit card to purchase food at any grocery store that accepts SNAP/Pine Tree cards. If your student(s) was enrolled in free or reduced-price meals during the 2020-2021 school year, and our school was virtual or hybrid for at least 5 days in any given month, and your address is up to date, an EBT card will be mailed to you. If you did not update your address, your EBT card may have been sent to our school.

Please note that each child will receive their own card with their name on it.

Additionally, your student may also be eligible for a similar benefit called Summer P-EBT. Please complete and return a Meal Benefit Application by August 31, 2021 to receive this benefit. Meal Benefit Applications submitted over the summer will also ensure that our school gets federal funding to promote important educational programs.

If you have children under age 6 they may also be eligible for P-EBT if also enrolled in SNAP. To learn if you may be eligible for SNAP, send a text message with the word food to this number: 74544.

Don’t forget! Families receiving P-EBT and Summer P-EBT can still get free summer meals from schools and community sites. To find a summer meal site near you, text Summer Meals to 97779, or call 1-866-348-6479

For more information about P-EBT, please visit feedkids.me.

Stay safe and healthy!


P-EBT Toolkit – Navigation Menu

  • Rather download the entirety of the toolkit as a PDF? CLICK HERE